Core features

HCP budgets

Build a basic HCP budget and auto generate a forecast of spending and balance over the following 12 months. Define recurring items and approximate costs for service delivery.

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HCP statements

TurnPoint Home Care Software has inbuilt Home Care Package statements that are compliant with your accreditation requirements

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Medicare import

Import all client funding supplied by Medicare via XML directly into client statements along with all itemised entries for leave deductions, income reductions (IR) and adjustments.

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CHSP report upload

Full DEX demographics capture and reporting to the DEX portal. Uploads thousands of session definitions and data into DEX on a weekly / monthly / quarterly basis.

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ABA file export

Generate an ABA file to upload to your bank of choice, to streamline direct debit processes.

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HACC statements

Capture HACC demographics fields and run a quarterly export for MDS reporting, with all totals required.

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VHC upload

Store multiple TX plans and relevant codes for each client, and produce claim files compatible with the VHC portal.

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DVA VCN billing

Store admission date and generate funding files (28 days) for multiple clients. Payment file generated and processed into ACSS system for payment.

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Statement per provider

Generate brokerage reports and statements for each referrer set up in your system.

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NDIS Invoicing

TurnPoint Assist will allow you to generate PRODA compliant bulk upload files.

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Journey Planner

TurnPoint Assist’s home care software, Journey Planner, allows you to quickly and accurately calculate the shortest route between points, ensuring your staff spend less time on the road and more time with clients.

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GPS enabled map

Coupled with our GPS supported Mapping System you can also see the location of your entire staff at any time, providing added security and safety for your employees.

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Care plans

TurnPoint Assist’s Home Care care plans allow you to monitor the goals, needs and preferences for each client. Specific appointments can be tracked to measure progress against each goal to help maintain a client’s independence and provide person-centred care that meets the expectations of the client.

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Manage your Payroll

With multiple awards, shift allowances and penalties to consider, payroll can get complicated. Load your own award rates and use full award interpretation functions with HR / job codes to match your financial system. You can export all financial data to most major accounting packages, including but not limited to MYOB, Quickbooks, XERO, KeyPay, Inerva, Micropay and others.

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Manage your Allowances

TurnPoint Assist offers a best of in class solution to assist with the most complex payroll scenarios allowing you to customise the export formats to suit different awards and pay rules. This includes meal breaks, tea breaks, travel allowance, mobile and home home office allowances.

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Invoice export

TurnPoint Assist has been designed to simplify home care invoicing. Build your own charge rules and export raw appointment data in your requested format or generate invoices within Turnpoint Care. Export Invoice Data to MYOB / Xero / Quickbooks, Inerva and others.

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Mobile access

TurnPoint Assist works where you work – in the field or in the office – operating seamlessly across all internet capable devices. From record keeping and staff scheduling to journey planning and Point of Care reporting, TurnPoint Assist empowers your entire staff through accurate real-time information sharing. It’s simple, intuitive and easy to use.

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Service notes

Capture progress notes for each client, categorise each note and track time spent on data entry and transport. You can share certain note categories with care staff while keeping sensitive case management notes for admin users only.

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Manage privacy

Data privacy is essential to our Home Care Software. You can limit access to information using restrictions based on the role and responsibilities of each staff member.

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Set service types

As a leading provider of Home Care Software, we recognise that each client and provider is unique. The TurnPoint Assist platform allows you to customise the services that you provide to ensure you provide Client Directed Care by meeting the needs and preferences of the client.

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Manage client profiles

TurnPoint Assist’s client profiles provide a single point of information for each clients. As a cloud-based solution, the single client profiles will allow you to access a client’s appointments, service notes, budget position and key documents. You will also be able to manage a client’s goals, preferences and assign services based on a consumer directed care model.

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Store key documents

TurnPoint Assist’s document storage allows you to store all your key documents in the cloud. This means you can access the documents you need on the go. Documents can also be appended to client profiles to have a single record for each client.

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Set appointments

Using TurnPoint’s Home Care Software, changing a client appointment is easy. All upcoming appointments for a client are visible in one screen, and all changes to their schedule tracked automatically in their client profile. TurnPoint Assist allows you to send automated SMS and/or email notifications to Staff members advising them of any changes to bookings including time, location, contact details and any other relevant information.

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Manage your Staff

Use TurnPoint’s Home Care Software to reduce the time spent building schedules, communicating with employees and tracking hours. Our automated rostering system means you can manage your entire staff at any time, from anywhere, and on any device – in a fraction of the time it would normally take.

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Match your Staff to client preferences

TurnPoint Assist also matches the most suitable worker to the consumer – automatically considering factors such as client requirements, client preferences, staff availability and location, continuity of care, and care worker qualifications.

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Track Staff qualifications

Track your staff qualifications, compare with your ongoing requirements in a cumulative report and see when specific staff members are due for re-training. Whether it’s blue card, police checks, oncology, personal care, First Aid, CPR, or dementia care, stay on top of all of them and plan ahead for your organisation’s training sessions.

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Reporting

Report aggregate data by date range, service type, funding and more. Export totals only or thousands of records for processing in Microsoft Excel.

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Customised reports

Request any combination of client grouping, date of birth, ethnicity along side appointment date ranges, service types and staff details.

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An affordable option that grows with you

Our cost effective solutions are designed to grow with you. Our product suite is modular so you can add products as your organisation grows.

TurnPoint Software products are some of the most value for money software management platforms in the market for Aged Care (both Home Care Package (HCP) and Commonwealth Home Support Program (CHSP), NDIS and Allied Health providers.

To find out more about implementing TurnPoint Pay in your business view our pricing options and calculator.

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