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Gain an understanding of the basic features of TurnPoint, including how to get started.
Gain an understanding of the more advanced features in TurnPoint and how to maximise your use of the TurnPoint Assist system.
Gain an understanding of how TurnPoint can be optimised and customised to support your organisation for the programs through which you deliver services.
Gain an understanding of the basic features of Weekly Planner and how appointments work in the system. Learn the basic steps and rules to schedule appointments including availability management.
Gain a basic understanding of common rostering issues in different scenarios to avoid any error or manual work on scheduling and appointments being missed/reassigned.
Gain advanced level of knowledge on scheduling and weekly planner, and learn how to use functions to optimise schedules.
Gain understanding of how to utilise TurnPoint features for case management.
Gain an understanding of building complete care/support plans that deliver on person-centred care.
Gain an understanding of how to build and extract desired information to understand client’s needs and reflect that to service types.