Group training

TurnPoint Software offers additional training for providers to help them to maximise their usage in the system and create more efficiencies and productivity for administrators and users.

If you or your teams are keen to explore how to fully maximise the TurnPoint Software system to create more efficiencies and productivity, we can help.

We can create refresher, or targeted training for your team; just let us know what you’re trying to achieve and we’ll create the training package to suit.

Our training is affordable and can be attended by larger groups so you can be confident that your team is getting the most out of the system.

Administration training

Administration 1 – Basic

Gain an understanding of the basic features of TurnPoint, including how to get started.

Administration 2 – Intermediate

Gain an understanding of the more advanced features in TurnPoint and how to maximise your use of the TurnPoint Assist system.

Administration 3 – Advanced

Gain an understanding of how TurnPoint can be optimised and customised to support your organisation for the programs through which you deliver services.

Roster training

Rostering 1 – Basic

Gain an understanding of the basic features of Weekly Planner and how appointments work in the system. Learn the basic steps and rules to schedule appointments including availability management.

Rostering 2 – Intermediate

Gain a basic understanding of common rostering issues in different scenarios to avoid any error or manual work on scheduling and appointments being missed/reassigned.

Rostering 3 – Advanced

Gain advanced level of knowledge on scheduling and weekly planner, and learn how to use functions to optimise schedules.

Case manager training

Case management 1 – Basic

Gain understanding of how to utilise TurnPoint features for case management.

Case management 2 – Intermediate

Gain an understanding of building complete care/support plans that deliver on person-centred care.

Case management 3 – Advanced

Gain an understanding of how to build and extract desired information to understand client’s needs and reflect that to service types.

“The training really helped me to have a more in-depth understanding of not only how to use TurnPoint across different areas of my work, but also, how to use some of the different functions within the system. It was really great! I also found the pace of the training really good.”

Email the team about group training at TurnPoint Software