Client Management

TurnPoint Care boasts a fully integrated CRM enabling the creation and customisation of client profiles, care plans, carer notes, and appointments. TurnPoint Care automates many of these time-consuming chores allowing your staff to do what they do best – deliver outstanding client care.

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Tap into a powerful marketing tool for your agency

TurnPoint Care offers powerful data capabilities to help your agency work effectively in the growing pay-for-service model. Our specialised tools give your sales team the information it needs to understand the market and target the most productive referral sources. 

Changes to Schedules

Changing a client appointment day / time / requirements is easy. All upcoming appointments for a client are visible in 1 screen, and all changes to their schedule tracked automatically in the CRM. With TurnPoint Care you can send automated SMS and email notifications to staff advising them of any changes to bookings including time, location, contact details and any other relevant information.

More Care, Less Paperwork

Referrals, admissions, assessments, transfers, care plans, discharges and medication records are just some of the administrative tasks that divert nursing staff away from client service.

TurnPoint Care automates many of these time-consuming chores allowing your staff to do what they do best – deliver outstanding client care.

Automated Carer Alerts

To improve patient care and ensure errors are minimised – TurnPoint automatically generates Carer Alerts to notify staff of any omissions in service delivery.

TurnPoint Care and CDC

With the introduction of Consumer Directed Care (CDC) come new levels of accountability for carers, who are required to verify delivery of the care plan. TurnPoint Care automates this aspect of compliance allowing client’s to digitally sign for receipt of support at the Point of Care.